If you're experiencing an issue upon accessing your Robinsons Rewards account, you may do basic troubleshooting provided below to fix the problem:
- Clear your browser's cache and cookies.
- Ensure that your internet connection is stable.
- When accessing your account, try to use the Google Chrome browser if possible.
- If you still encountered the same error, try to reset your password. Here's how you can reset your password.
Still, encountering an error? take a screenshot of the error message you've encountered, let us know by sending your concern at customercare@robinsonsrewards.com.ph or sending us a request thru the web form. Click Contact Us.