If you discover that the rewards points were not created to your account, you can simply claim those missing points by contacting our customer care at customercare@robinsonsrewards.com.ph. Just ensure to provide us the complete details.

Don't miss out on valuable rewards points, please ensure to always bring your card and QR code with you. No card, No QR Code, no points earning

The following transactions will NOT earn points:

Transactions with corporate discounts

Wholesale Transactions

Purchases made using RRC points

Bills payment transactions

Exchange of goods

Purchase of RRC membership kits

Other non-merchandise transactions

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