1. What is RewardsMart?


    The Robinsons RewardsMart is the new app- exclusive, one-stop-shop feature of the Robinsons Rewards App.

    The RewardsMart essentially functions as an e-commerce platform that enables the Robinsons Rewards Community to shop a wide selection of items from their favorite brands, essentials, and more.

  2. How do I access RewardsMart through Robinsons Rewards mobile application?

    A. For users with Robinsons Rewards account (Existing Robinsons Rewards Member):

        • Open the Robinsons Rewards app on your mobile phone.

          *If you don't have the mobile app yet, you can download Robinsons Rewards in the Apple App Store or Google Play Store for free.

        • Log in with your personal account credentials.


        • Tap the "Shop" button located on the lower-left corner of your screen.


        • Tap the "RewardsMart" banner.


    B. For users without a Robinsons Rewards account (New/Prospective Robinsons Rewards Member):

        • Download the Robinsons Rewards mobile app through the Apple App Store or Google Play Store.

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        • Sign-up/Create a Robinsons Rewards account.


        • Tap the "Shop" button located on the lower-left corner of your screen.


        • Tap the "RewardsMart" banner, and you are good to go.


  3. I'm on the RewadsMart landing screen, what things/items I can browse and later on purchase?

        • You may choose to view a wide selection of items on the "Most Popular" and "Best Deals" offers.

        • If you are looking for something more specific, you can tap the "View All" button and use the "Search Bar" to find the item you want. Or, you can also tap the pre-defined, categories (e.g. Computing Devices, Appliances, Camera & Photo, etc.) just right below the search bar.


    Pro Tips:

    1. You may also use the "Filter" button to apply your preferred parameters to further narrow your search.

    2. You may also tap on the "Popularity" and "Price" button to sort the items in ascending or descending order.

  4. I found the item that I want but I am not yet fully decided to make the purchase, what can I do?

        • You can tap the "Compare Prices" button to give you an overview of price differences.

        • Also, you can tap the "Specifications" button to view the detailed features of the item.

        • Lastly, you can tap the "Similar Products" button to see a set of products related to the item you are currently viewing.


  5. I want to make the purchase, what do I do next?

    Once you're set with the purchase, simply tap on the "Go to Merchant" button. This will redirect you to a different page (e.g. Lazada, Shopee, etc.) where you may proceed with the checkout.

  6. I have completed a purchase, will I earn points for my transaction?

    The points earning feature will not be available as of the moment. Stay tuned as we are gear for more awesome updates in the near future. 

  7. I have inquires/concerns, is there someone I can reach out to for assistance?

    We got you on this one, whether it's an inquiry about your status or payment, or any other concerns regarding RewardsMart and Robinsons Rewards, feel free to reach out by sending us an email via customercare@robinsonsrewards.com.ph

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